“I had the chance to work with Julien during 16 years through many roles (Service Desk, Quality Manager, VIP Support Expert, …). In his last role as ICT Specialist III (VIP Support), Julien was in charge of the IT support of our top VIP community within the headquarters of Nestlé in Switzerland (in delegation through our Swisscom partner). In his role, Julien was directly exposed to the Nestlé group General Management (C-Levels) and Board of Directors as well as their respective assistants. Julien was extremely appreciated by its customers, colleagues, and managers. His is deeply knowledgeable, has an outstanding agility, calm and resilience and has the curiosity and mindset to learn and improve continuously. He is also a great coach and trainer to explain IT situations and tips to non-technical or very senior stakeholders. During this time, he did actively contribute to setup an efficient Digital adoption program in Switzerland that was delivered to thousand of users in Switzerland to increase their digital skills in a coaching and practical way. This program is live since years and has outstanding feedbacks and results. Julien is taking next month a new major step in his career which I am sure he will be extremely successful in. I will deeply miss him as a person, colleague and team member, but am very happy for him and wish him all the very best of success ! Thanks you so much Julien for all !!! You really rock and will rock in your next roles ! All the best to you, take care !”
About
Application manager in charge of technologies like SharePoint, K2, Office 365 with…
Activity
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Je suis ravie d'annoncer que j'ai rejoint atelier oï en tant que Head of Human Resources. Avec cette nouvelle fonction, je continue d'exercer ce qui…
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📌 Bist du IT-Service-Manager? Dann schau dir unsere spannende und vielseitige offene Stelle an! Thomas Eugster und ich freuen uns auf deine…
📌 Bist du IT-Service-Manager? Dann schau dir unsere spannende und vielseitige offene Stelle an! Thomas Eugster und ich freuen uns auf deine…
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We are excited to announce a new chapter in our sponsorship with the Los Angeles Lakers, highlighting the shared values of precision and performance.…
We are excited to announce a new chapter in our sponsorship with the Los Angeles Lakers, highlighting the shared values of precision and performance.…
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Experience
Education
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IDEC, Renens
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Final exam passed in 2011: Service management, information security, project management, budgeting, ...
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Activities and Societies: Network (CISCO) courses + dev.
Final exams not passed (object-oriented programming is not my strong point)
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Computer Scientist (CFC) passed in 2001: computer installation and troubleshooting, programming basics, Microsoft Office courses
Technical vocational baccalaureate passed in 2002: general knowledge improvement, communication, law and languages (FR/ENG/GER) courses
Licenses & Certifications
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DAT207x: Analyzing and Visualizing Data with Power BI
Microsoft Corporation through edX
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ITIL Intermediate Certificate in Operational Support and Analysis (OSA)
PeopleCert Group
IssuedCredential ID GR757015773JC -
ITIL Foundation Certificate in IT Service V3 2011
PeopleCert Group
IssuedCredential ID GR750041107JC -
PRINCE 2 Foundation Examination
APM Group
IssuedCredential ID P2R/202101
Volunteer Experience
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IT/website support (1day)
Championnats du Monde 2006 IPC de tennis de table handicap
- 1 month
Wonderful day. We were involved as volunteers to update the event website and provide our assistance in case of IT issues/questions. Very instructive day, especially for the human aspects. See these champions playing so well despite their disabilities shows how the motivation can help to overcome the difficulties.
Courses
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Art de la Communication
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Communication skills - Excellence @ENT
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Languages
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French
Native or bilingual proficiency
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English
Full professional proficiency
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German
Elementary proficiency
Recommendations received
3 people have recommended Julien
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